Privacy Policy - Michael Murphy Financial Services Ltd.

Who we are:

Michael Murphy Financial Services Ltd is a financial services brokerage, providing advice, services and a range of products in the areas of financial planning, family and business protection, savings, investments, pensions, Life Insurance, Mortgage protection cover, Specified Serious illness Cover and Income Protection cover.

We are committed to respecting and protecting your privacy and would like you to feel safe when you give us your personal details. We will always clearly identify ourselves in correspondence and on our website.

In order to provide you with relevant information, respond to your enquiries and requests for products and/or services we sometimes request that you provide us with information about yourself. This Privacy Notice will inform you of the information we gather and how it is used.

In this document “we”, “our”, or “us” refer to Michael Murphy Financial Services Ltd. Please read this statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

For the purposes of the GDPR the data controller is:

Michael Murphy Financial Services Limited

Ivy Gates

Dromdownney

Mallow

Co Cork

P51D76R

Email; info@mmfinanicaladvisor.ie

Accuracy of your personal data

Please keep us up to date with any changes to your personal data, this allows us to ensure that your personal data is kept accurate and up to date.

Purpose for processing your data

Personal data refers to any information relating to an identified or identifiable natural person (Data Subject). An identifiable natural person is one who can be identified, directly or indirectly, in particular in reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

The type of personal data that we may process about you will depend on the service that you require from us.

Michael Murphy Financial Services Ltd maintains the same privacy practices with respect to data that is collected off-line and on-line and this notice also covers both those methods of data collection and use. Michael Murphy Financial Services Ltd complies with EU General Data Protection Directive (GDPR) for the collection, use, and retention of all personal data.

We collect and process the following personal data:

Personal details – name, address (and proof of address), other contact details (e.g. email and telephone details), gender, marital status, family details, date and place of birth, employer, job title, smoking status, retirement age, occupation status, details of financial products including life policies, pensions, savings, and investments.

Details of income and expenditure, assets and liabilities, insurance claims, and mortgage arrears. Identification details – identification numbers issued by government bodies or agencies, utility bills, driver’s licence or passport details.

Should you apply to work at Michael Murphy Financial Services Ltd, we collect personal information from you such as; Name, Contact Details, CV’s education and employment history.

Special Categories of personal data

If we collect any special categories of personal data (eg. Health, political opinions, trade union membership – financial information is not classified as special categories of personal data) we will ensure we receive your explicit consent.

Website

Michael Murphy Financial Services Ltd collect domain information from your visit to customise and improve your experience on our website. This website may collect certain information from your visit, including the date and time of your access, the pages you have accessed, the name of the Internet Service Provider and the Internet Protocol (IP) address by which you are accessing the Internet, and the internet address from which you linked to our site, if applicable. We use this information to better understand how our website is being used so that we can improve its performance.

Michael Murphy Financial Services Ltd have a contact form on our website for your convenience. Personal data is captured and processed to allow us to respond to your requests or process any transactions you have requested. Your data will be held and processed in accordance with the provisions of data protection legislation.

Why are we processing your data? Our legal basis.

Generally, we may collect your data for one or more of four reasons based on below;

To respond to your request(s) for advice or products or queries in relation to same.
Reviewing your financial, insurance or mortgage position or products as is prudent or required.
To recommend products that protect your lifestyle e.g. protecting your family (including mortgage) in the event of death.
Planning your financial future e.g. retirement funding, savings and investment options.
If you apply for a job with us, we will prepare notes for your interview.

We are required to determine the legal basis for which we process different categories of your personal information, and to notify you of the basis for each category.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

Information we process because we have a contractual obligation with you.

Michael Murphy Financial Services Ltd needs to process your data as this is necessary for a contract of insurance, for example, to which you have entered into or because you have asked us for something to be done so that you can be entered into a contract.

In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information.

We may use it in order to liaise with you or provide you with our services

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract

Information we process for the purposes of legitimate interests

We may process information on the basis there is a legitimate interest, either to you or to us, of doing so.

Where we process your information on this basis, we do so after having given careful consideration

to:

whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would consider it

reasonable to do so

For example, we may process your data on this basis for the purpose of; necessary administration of our business – for example, creating your client file, responding to unsolicited communication from you which we believe you would expect a response, processing payments and invoices, preparing for a job interview with you

Information we process because we have your consent

Through certain actions when otherwise there is no contractual relationship between us, such as

when you browse our website or ask us to provide with more information about our business, including job opportunities, our products and services, you provide your consent to us to process information that may be personal information

Wherever possible, we aim to obtain your explicit consent to process this information, for example

by asking you to agree to our use of cookies. You may also consent to have your data used in order to receive information on a new product offering which we think may suit you.

We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.

You may withdraw your consent at any time by instructing us at info@mmfinanicaladvisor.ie

Information we process because we have a legal obligation

We may be required to give information to legal and regulatory authorities if they so request and subject to the correct authorisation

We may use this information to verify your identity for security purposes or keep our website safe and secure

How will Michael Murphy Financial Services Ltd use the personal data it collects about me?

Michael Murphy Financial Services Ltd will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date, and not keep it for longer than necessary. For information on the time periods your data is held for please contact us on info@mmfinancialadvisor.ie

Who we are sharing your data with:

In certain instances, we may make your information available to third parties with whom we have a relationship where that third party is providing services on our behalf to clients. You can view the list of product providers we hold agencies with via the Central Banks website. We will only provide those third parties with information that is necessary for them to perform the services and we take measures to protect your information.

The information we collect may be used, stored and processed in the EU, UK, United States, Switzerland or in any other country in which Michael Murphy Financial Services Ltd does business. We will always try to process data within the EU and UK, however where data is being transferred outside the EEA, we ensure it is to a receiver in a country approved by the EU Commission or where there are the appropriate safeguards in place to protect your data.

Michael Murphy Financial Services Ltd may disclose information it has collected about you on the website if required to do so by law or when necessary to protect the rights of Michael Murphy Financial Services Ltd or its employees.

We have issued all our third-party processors with a Data Processor checklist asking them GDPR specific questions

Please note:

If you hold insurance against a liability that may be incurred by you against a third party, where for whatever reason you cannot be found or you become insolvent, or the court finds it just and equitable to so order, then your rights under the contract will be transferred to and vest in the third party even though they are not a party to the contract of insurance. The third party has a right to recover from the insurer the amount of any loss suffered by them. Where the third party reasonably believes that you as policyholder have incurred a liability the third party will be entitled to seek and obtain information from the insurer or from any other person who is able to provide it concerning:

the existence of the insurance contract,
who the insurer is,
the terms of the contract, and
whether the insurer has informed the insured person that the insurer intends to refuse liability under the contract.

Profiling

Michael Murphy Financial Services Ltd may, in certain circumstances use profiling in our business. The main categories are

Risk profiling
- To establish a customer’s attitude to investment risk in relation to pensions and investments, advisors have automated calculators which calculate customers attitude to various levels of risk having answered a series of questions.
Profiling for marketing purposes
- When we seek to contact you about suitable services, we may run automated queries on our computerised database to establish the suitability of the proposed products or services to your needs.
Establishing affordability and providing quotations for financial services

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances
Your right to object – You have the right to ask us to stop processing your personal data for profiling or direct marketing
Your right to restriction of processing – You have the right to object to the processing of your personal data in certain circumstances
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have

one month to respond to you. Exemptions may apply if the information requested is considered excessive or repetitive.

Please contact us at info@mmfinancialadvisor.ie if you wish to make a request.

How to complain

In the event that you wish to make a complaint about how your personal data is being processed by Michael Murphy Financial Services Ltd or how your complaint has been handled, you have the right to lodge a complaint directly with the data supervisory authority and /or our Data Protection Officer on info@mmfinancialadvisor.ie)

Link below to the complaints section of the Data Commissioner website; https://forms.dataprotection.ie/contact

Or email Data Protection Commissioner to info@dataprotection.ie

If we are collecting your data for a contract (e.g. Life policy or Pension Policy) and you cannot provide this data the consequences of this could mean the contract cannot be completed or details are incorrect.

Privacy Policy statement changes

Michael Murphy Financial Services Ltd may change this policy from time to time. When such a change is made, we will post a revised version online. Changes will be effective from the point at which they are posted. It is your responsibility to review this privacy policy periodically, so you are aware of any changes. By using our services, you agree to this privacy policy.

This privacy policy was last updated May 2025